Tag: IT Systems
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The impact of digital technologies on employment is multifaceted, with both positive and negative consequences across various industries and job roles. 1. Reduction of Employment in Traditional Office Roles: Digital technologies have led to the automation of many routine tasks previously performed by humans in office environments. For example, payroll processing, typing pools, and even…
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Organisational issues associated with IT fault diagnosis in areas of IT Technical support can significantly impact business operations and customer satisfaction. Below are some key aspects to consider: 1. Fault Rectification Policy: A well-documented fault rectification policy is essential for documenting and tracking the resolution of IT faults. This policy should include detailed problem descriptions,…
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IT Technical support plays a crucial role in ensuring the smooth operation of IT systems and supporting different business functions within an organisation. Here’s how IT support supports various businesses and functions: 1. Sales: IT support ensures that sales teams have access to customer relationship management (CRM) software, email systems, and communication tools to effectively…
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1. Productivity Software: Features: i) Word processing for creating and editing documents. ii) Email for communication. iii) Presentation software for creating slideshows. iv) PDF viewers/creators for handling documents. Functions: i) Use for Creating, editing, and formatting documents. ii) Use for Sending and receiving emails. iii) Use for Creating professional presentations. iv) Use for Viewing, creating,…
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What is a computer program? A computer program is a set of instructions written in a programming language that commands the computer to perform certain operations or tasks. It also acts as an intermediary between computer hardware and users that enables the manipulation of data or the execution of certain functions and operations. What is…
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Ethicalย conductย when using IT systems refers to behaviours and actions that align with moral principles, organisational policies, and legal requirements, promoting integrity, trust, and responsible use of technology. Unethicalย conduct, on the other hand, involves actions that violate ethical standards, disregard organizational policies, and may harm individuals, organisations, or society as a whole. Let’s explore examples of…